Customer Support

Customer Support

Change isn’t easy, but you have us! Our team is here to ensure your success. With 50+ years of combined experience in Backflow Testing, Program Management and Customer Support, we understand and can support your needs.

We offer different levels of support based on the subscription plan that you choose:

  • Self help articles and walk throughs
  • Live chat and email support
  • Phone support

See our Pricing page for detailed information about each plan.

Our intuitive on-boarding process will guide you through adding unlimited backflow devices, customers and tests. If you prefer, we can import your data to get you started quickly, and then easily add customers individually as you grow your backflow testing business.
Herrin, IL
My favorite part about Syncta is the customer service. When an issue arises, I can count on Syncta to have the issue resolved or my questions answered. Thank you for the constant improvements to your site.
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