business

March 11th is World Plumber’s Day

March 11th is World Plumber’s Day In one of my blog posts last year, I wrote about how there’s a “celebration” day or month for just about everything. Some of them, like National Cheese Day (June 4th), might elicit more excitement than March’s National Celery Month. But others, like today’s World Plumbing day, were created […]

New Year, New Resolutions

New Year, New Resolutions For many people, the new year gives us an opportunity to focus our efforts on things we’d like to accomplish during the upcoming year. Creating New Year’s Resolutions can give us a renewed sense of purpose and motivation – at least for a little while. But as the demands of our […]

Standing Out in a Male-Dominated Industry

When I first started in the plumbing industry in 2009, I was nervous about moving into a male-dominated industry. I was still young in my professional career, and while I showed respectable growth in my former roles at a start-up company, moving from Administrative Assistant, to Sales Assistant to Sales Executive in less than two […]

Can your customers get a hold of you quickly?

Last week I talked about making sure your website is fast – for a number of reasons. This week let’s look at another quick improvement you can make to your online presence that only takes a few minutes to set up. Can your Customers get a hold of you quickly? Google recently released a new […]

Backflow Testers Nemesis: The Procrastinator

It’s that time of year. You’re likely being inundated with potential customers pleading, “I NEED my backflow device tested. When can you be here?” One of our customers stopped by yesterday and during that short time, he received several texts from unknown numbers asking, “Can you get out here today?” His response to us was […]

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