Standing Out in a Male-Dominated Industry

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When I first started in the plumbing industry in 2009, I was nervous about moving into a male-dominated industry. I was still young in my professional career, and while I showed respectable growth in my former roles at a start-up company, moving from Administrative Assistant, to Sales Assistant to Sales Executive in less than two years, I was skeptical about what my career path would be in a larger, more established company – especially one run almost exclusively by men. ...

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Can your customers get a hold of you quickly?

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Last week I talked about making sure your website is fast – for a number of reasons. This week let’s look at another quick improvement you can make to your online presence that only takes a few minutes to set up.

Can your Customers get a hold of you quickly?

Google recently released a new feature to help make it easier for your customers to get a hold of you quickly.

I’m sure you already know – having someone ready ...

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Backflow Testers Nemesis: The Procrastinator

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It’s that time of year. You’re likely being inundated with potential customers pleading, “I NEED my backflow device tested. When can you be here?”

One of our customers stopped by yesterday and during that short time, he received several texts from unknown numbers asking, “Can you get out here today?” His response to us was that when he gets texts like that he simply replies with “No.” Why? Because, “I’m swamped!” It’s nothing new in the backflow testing industry. When ...

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