You have to celebrate your wins

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There’s always another problem; something is broken, a customer is upset, one of your staff made a mistake.

You fight all the fires, fix as many problems as you can and the next day it’s a new pile of them.

It’s easy to get caught up in that – it’s job security. It’s life. there will always be another problem, expected or not.

Remember that everyone of those problems that you’ve addressed is a win. It’s something that’s better after you fixed it.

Sure ...

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Samantha – The newest customer success member of the Syncta Team!

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Hi, I am Samantha, the new Customer Success Specialist here at Syncta, and I am so excited to be a part of this great team! Even though I just started, I like to refer to myself as the “senior” staff member here at Syncta. (I turned 55 this year!) I look forward to getting to know our customers and helping them make the most of our awesome product.

I am a central Oregon native but have lived in the ...

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Our Outage May 24th, 2018

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I talk a lot about making sure our app is always available for you – such as when I mention our Application Uptime. It’s been a while since we’ve had an outage (that’s a good thing!) In January 2017 I mention another short outage we experienced.

Unfortunately we had another brief outage a week and a half ago.

Like the previous outage, I wanted to share the details. We’re all about being transparent with our customers about mistakes we make ...

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We’re Hiring!

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You know how I’m always talking about growing a business? Well, we’re growing! And that means we’re hiring! Right now, we have several positions open, and we’re looking to fill them with enthusiastic, talented candidates!

Remote Positions

We have two remote positions open for developers:
Lead Ruby on Rails Engineer and
Lead React Native Engineer

Are you local? Check these positions out!

Thanks to all the awesome applicants we received – we are excited to start working ...

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The 80/20 Rule – How to Prioritize for your Tomorrows

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How do you prioritize for your tomorrows?

Did you know that during a typical work day, you accomplish the most important 80% of your work during just 20% of your day? That means the other 6.5 hours of your workday accounts for 20% of your work.

Today I tried to evaluate what the “most important” part of my day is. I initially thought, “Helping customers and answering their questions!” But then I realized that definitely makes up 50% of my day ...

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