Get a backflow website TODAY

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I’ve talked about our Customer Portal on more than one occasion. I’ve also talked about the need for every business to have a website in this day and age. You’ll bring in more new customers & keep your existing customers happier with one. Having a website now is as expected by your customers as having a phone number was 20 years ago.

Don’t have a website? Don’t know how to get started with one or don’t want to spend the $25-100/month ...

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Creating software is a lot like building a race car

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I really like technology – I think that’s pretty obvious. My parents knew when I was 14 and building my first computer that I was going to a “computer guy.”Since then I’ve built a lot of things, including a race car I scratch built several years ago.  Melding technology with my interest in building things has led to some interesting results. 

The first time I took my race car out it raced well until about the 3rd lap, when it ...

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Changing Backflow Tracking Software is hard – we’re making it a lot easier

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The Backflow industry across the country is complicated. We’ve talked about it plenty of times. It’s safe to say just about every water purveyor across the country has their own test report form. Sure, they all have *about* the same information on them – they just like to have it formatted in a specific way.

Backflow Tracking Software is a means of making it easier for you to collect the information the water purveyors you work with need and getting it ...

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Invite customers to your Customer Portal

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I’m passionate about our Customer Portal. I think it’s the best feature of Syncta. I’ve talked about how fired up your customers are about making it easier to pay them & communicate with them before. And if you have happy customers, you have return customers–and a more secure business.

This week we’ve released a simple update to our Customer Portal that allows you to invite an existing customer of yours from within Syncta to use your customer portal. You ...

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Apple & the headphone jack – Innovation or needless change?

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Apple made a lot of news yesterday with the release of their newest iPhone.

There’s really only one aspect of it anyone is talking about: the removal of the headphone jack.

Was it the right thing to do? Is the reduction in bezel size worth the trade off of using wireless headphones or an adapter?

Was the mountains of consumer feedback supporting the headphone jack wrong?

Steve Jobs was notoriously good about knowing what consumers really wanted. “It’s really hard ...

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