You have to celebrate your wins

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There’s always another problem; something is broken, a customer is upset, one of your staff made a mistake.

You fight all the fires, fix as many problems as you can and the next day it’s a new pile of them.

It’s easy to get caught up in that – it’s job security. It’s life. there will always be another problem, expected or not.

Remember that everyone of those problems that you’ve addressed is a win. It’s something that’s better after you fixed it.

Sure ...

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Our Outage May 24th, 2018

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I talk a lot about making sure our app is always available for you – such as when I mention our Application Uptime. It’s been a while since we’ve had an outage (that’s a good thing!) In January 2017 I mention another short outage we experienced.

Unfortunately we had another brief outage a week and a half ago.

Like the previous outage, I wanted to share the details. We’re all about being transparent with our customers about mistakes we make ...

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WaterStart: Bringing Water Technologies to the Desert

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When you think of Las Vegas, what’s the first thing that comes to mind? A water oasis? Probably not. In the middle of the Nevada desert, Las Vegas stands out with bright lights, huge buildings, and hot black pavement. While most of the hotels have at least one pool, Vegas is not a wet region, in any way. But how you think about Las Vegas is about to change due a startup incubator known as WaterStart.

WaterStart

As ...

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SaaS: Learn how Software as a Service is Key to your Business

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It’s 2017. You’re likely using some form of SaaS (Software as a Service) without even thinking about it: if not for business reasons, then at least personally.

Some of the Saas that I use on a daily basis include Dropbox,(where I store both business and personal items,) Twitter -only for business, actually!- Slack, where I communicate with my co-workers in various channels, Intercom app so I can chat with customers, and so many others. I think it’s safe to ...

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