Company Update – New Roles and New Faces

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There have been a lot of exciting changes here at Syncta in the last six months. We’ve hired new team members in our Sales, Customer Success, and Development teams, and we’ve promoted two folks from within Syncta to leadership roles. As our customer base is growing, we’ve been working hard to not only meet the needs of our users, but anticipate them.

New Sales ...

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New Training Tools – Part II

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Last month we introduced you to some new training tools within Syncta. Called “in-app” training, these tools allow you to get information about a certain field instantly or walk you through how to complete a task in real time. Read below for an update about our tool tips and to learn more about our Onboarding Checklist and walk throughs.

Tool Tips

By now, you’ve likely noticed our tools tips on many pages in the app. In our first blog about our ...

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New Training Tools – Part I

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Anyone who buys new software knows there’s a learning curve when it comes to understanding how to use it. Depending on the tool, that learning curve can be steep – and at times very frustrating if you don’t have the right kind of training. Here at Syncta, we’re proud of the comprehensive features that we’ve built into our program. But we also know that with more options, the more complicated software can become. And when you’re starting out as a ...

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Why Blogs are Important for Your Business

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When my team asked me to write a blog this week, I wasn’t sure what topic to write about. I wanted something that readers would find helpful and I wanted to take a break from backflow-specific content. And after spending a few days mulling it over, it hit me… What better blog topic than a blog about blogging?

I will start by answering the question you may be asking yourself right now, “Is blogging still relevant in today’s social ...

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If you can’t measure it, you can’t improve it

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It’s tax season! Are you as excited as I am!? Probably… because I’m not that excited. If you were excited about finances and statistics, you’d likely be an accountant or statistician instead of a backflow tester. However, stats and numbers don’t have to be the enemy. There’s a lot to be gained from understanding your business’s finances.

Knowing is half the battle

I’m a proponent of Peter Drucker’s theory – if you can’t measure it, you ...

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