New Feature – Grouping Invoices by Service Location

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Just in time for spring, we’ve rolled out a new feature that gives you more control over how you run your business – the ability to group invoices by service location.

Grouping Invoices by Customer

We know that no two companies do things the same way. This is especially true when it comes to how you invoice your customers. Previously, you could only group invoices by customer in Syncta. This can be helpful if your customer doesn’t have many locations ...

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Deepening Our Partnership With Watts

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Last July, Syncta was excited to announce our partnership with Watts. Pairing our knowledge of backflow testing software with Watts’ robust hardware offerings in the backflow and plumbing industries made great sense. Since last summer, Syncta and Watts have worked closely together to gain a better understanding of how we can use respective expertise to benefit our customers.

Working Together

Believe it or not, in today’s highly connected world, many companies that serve the public still have a singular focus: software ...

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New Features Blog

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It’s time for another new feature blog! I know you all have been on pins and needles waiting for this blog, so I thought I’d give you a special treat just in time for Halloween πŸ™‚ Read below to see if there are any recent additions that you haven’t already discovered.

Review Tests on Customer Page

On the Customer page you can now take action on the Pending Review tests within the Tests section. This makes it easy to approve all the ...

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Can your customers get a hold of you quickly?

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Last week I talked about making sure your website is fast – for a number of reasons. This week let’s look at another quick improvement you can make to your online presence that only takes a few minutes to set up.

Can your Customers get a hold of you quickly?

Google recently released a new feature to help make it easier for your customers to get a hold of you quickly.

I’m sure you already know – having someone ready ...

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Putting Customers First

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How important are customers? Incredibly important! I was thumbing through a recent issue of Plumber magazine when I found a great article on putting customers first. And, let’s be honest, I loved it because it’s what we boast a lot about at Syncta – putting customers first and using their feedback to make a better product. Putting customers first isn’t always easy, but in the end it’s absolutely worth it.

How Important is putting customers first?

Have you ...

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