You have to celebrate your wins

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There’s always another problem; something is broken, a customer is upset, one of your staff made a mistake.

You fight all the fires, fix as many problems as you can and the next day it’s a new pile of them.

It’s easy to get caught up in that – it’s job security. It’s life. there will always be another problem, expected or not.

Remember that everyone of those problems that you’ve addressed is a win. It’s something that’s better after you fixed it.

Sure ...

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Samantha – The newest customer success member of the Syncta Team!

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Hi, I am Samantha, the new Customer Success Specialist here at Syncta, and I am so excited to be a part of this great team! Even though I just started, I like to refer to myself as the “senior” staff member here at Syncta. (I turned 55 this year!) I look forward to getting to know our customers and helping them make the most of our awesome product.

I am a central Oregon native but have lived in the ...

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More Features For You! Clustered Pins, Invoices and More…

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Another feature blog so soon… Can it be true? 🙂 Today I am following up on a feature mentioned in my last blog, outlining a few additions we made to invoices, and a couple extras.

Clustered Map Pins

This is the one I mentioned in my last blog.. it is now complete! I am sure many of you have already seen this on the maps.

This new features makes it easier to add stops on a route when they geolocate to the ...

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Syncta can Keep Track of your Repairs!

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One of Syncta’s secret sauces is turning out backflow test results on specific PDF forms. When that clean PDF with your test results and repairs is generated right after you test your device, we’ve cut that time out for you of needing to fill out yet another form via paper and pen. Because I’ve personally been involved in setting up plenty of backflow report forms to be used by our customers, I’m seen some nutty forms, especially when it comes ...

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