Introducing AutoPhil – Syncta’s New Online Submission Tool

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Here at Syncta, we know that our customers spend a lot of time entering test results into clunky online systems. We understand that frustration, and have been working on a solution to make their lives easier.

Meet Phil

We’re excited to introduce AutoPhil, Syncta’s new feature that reduces the time spent on online submissions by automatically filling in test results and other data that would have otherwise been entered manually. In addition, AutoPhil eliminates duplicate data entry, giving you back time in ...

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New Training Tools – Part II

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Last month we introduced you to some new training tools within Syncta. Called “in-app” training, these tools allow you to get information about a certain field instantly or walk you through how to complete a task in real time. Read below for an update about our tool tips and to learn more about our Onboarding Checklist and walk throughs.

Tool Tips

By now, you’ve likely noticed our tools tips on many pages in the app. In our first blog about our ...

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New Training Tools – Part I

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Anyone who buys new software knows there’s a learning curve when it comes to understanding how to use it. Depending on the tool, that learning curve can be steep – and at times very frustrating if you don’t have the right kind of training. Here at Syncta, we’re proud of the comprehensive features that we’ve built into our program. But we also know that with more options, the more complicated software can become. And when you’re starting out as a ...

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Say Hi to Christian, Our New Software Engineer

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Hi, I’m Christian, the latest Software Engineer on the Development team. Before I joined the team, I would say that I was completely oblivious about the idea of Backflow and how important it was to our water system. But now that I know, I’m really glad that I’m able to contribute my skills and experience to making the backflow testing process easier for our ...

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Why Blogs are Important for Your Business

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When my team asked me to write a blog this week, I wasn’t sure what topic to write about. I wanted something that readers would find helpful and I wanted to take a break from backflow-specific content. And after spending a few days mulling it over, it hit me… What better blog topic than a blog about blogging?

I will start by answering the question you may be asking yourself right now, “Is blogging still relevant in today’s social ...

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