Putting Customers First

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How important are customers? Incredibly important! I was thumbing through a recent issue of Plumber magazine when I found a great article on putting customers first. And, let’s be honest, I loved it because it’s what we boast a lot about at Syncta – putting customers first and using their feedback to make a better product. Putting customers first isn’t always easy, but in the end it’s absolutely worth it.

How Important is putting customers first?

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Time to Disinfect a Well for Clean Drinking Water!

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Having a well for a residence isn’t difficult to maintain, particularly in instances that the ground water is shallow and doesn’t need a ton of maintenance. I’ve lived off well-water for almost 3 years now, and aside from changing the filters and checking the water softener monthly, we don’t do much for it. The best part? We never receive a bill from the city to pay for water usage! However, it’s time to disinfect the well. If you ...

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Syncta Connect: One Backflow Test Submission Method

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Initially, one of the reasons Jeremiah set out to create a backflow testing management solution was that he was tired of watching his dad enter results in the field, only to come back home and re-enter them back into his computer. Double entry is time-consuming, and it’s inefficient! It’s also more prone to human-error. This brings me to Syncta Connect. Does your water utility require your to log in to their own web portal and enter backflow test results? With ...

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