Get a backflow website TODAY

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I’ve talked about our Customer Portal on more than one occasion. I’ve also talked about the need for every business to have a website in this day and age. You’ll bring in more new customers & keep your existing customers happier with one. Having a website now is as expected by your customers as having a phone number was 20 years ago.

Don’t have a website? Don’t know how to get started with one or don’t want to spend the $25-100/month ...

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Track backflow reports you email to customers & H2O districts

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Email is a large part of how our company works. It’s how we interact and how most of our backflow reports are submitted.

Our email management system lets us send transactional emails without us needing to be manually involved.  It also lets us track when emails are successfully delivered, as well as when emails bounce, such as in the case of an invalid email.  There are many popular email systems on the market, and they specialize in email so we can focus on ...

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Creating software is a lot like building a race car

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I really like technology – I think that’s pretty obvious. My parents knew when I was 14 and building my first computer that I was going to a “computer guy.”Since then I’ve built a lot of things, including a race car I scratch built several years ago.  Melding technology with my interest in building things has led to some interesting results. 

The first time I took my race car out it raced well until about the 3rd lap, when it ...

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Low-income communities suffer from inadequate plumbing

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Each Monday morning I spend an hour or so reading recent articles focusing on water. Today, I found myself down a rabbit hole of articles focused on inadequate plumbing in low-income communities.  Residents in a trailer park in Milton-Freewater, Oregon don’t have access to safe drinking water.

In fact, they haven’t been able to access drinking water for over 5 months. E. Coli is a major concern in the water there, so the Trailer Park owner combats it by adding large amounts ...

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Small improvements can make a big difference

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I talk often about how we want to continually improve our product. We want to make sure that we’re constantly evolving: not based on what I think customers want, but instead what they ask for.
Each morning at 10 our team stops what we’re doing, and we hash out what we each are focusing on that day. It keeps us on track and opens up conversations about priorities. While we keep most of our morning meetings to about 15 minutes or ...

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