Introducing Diana, Syncta’s General Manager!

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Hello… My name is Diana Lefavi and I am proud to say I was the first newbie to join the original gang (Jeremiah, Brock and Sasha)! I had the pleasure of meeting these guys back in February, and after spending just a few hours with them, I knew I wanted to be part of their journey. The solution they provide to a niche, but very important group, was something I became instantly passionate about, and I wasn’t even part of ...

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You have to celebrate your wins

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There’s always another problem; something is broken, a customer is upset, one of your staff made a mistake.

You fight all the fires, fix as many problems as you can and the next day it’s a new pile of them.

It’s easy to get caught up in that – it’s job security. It’s life. there will always be another problem, expected or not.

Remember that everyone of those problems that you’ve addressed is a win. It’s something that’s better after you fixed it.

Sure ...

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Say Hello to Syncta!

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New Name – Bigger Team!

The past few months have been an exciting and busy time for us. As part of our continued efforts to grow our customer base and product features, we have added new team members, and we’re changing our name. Say hello to Syncta! In a short amount of time, we have also tripled the size of our team, welcoming new developers, CSRs, and sales execs.

Our Original Team

As many of you already know, our ...

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Samantha – The newest customer success member of the Syncta Team!

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Hi, I am Samantha, the new Customer Success Specialist here at Syncta, and I am so excited to be a part of this great team! Even though I just started, I like to refer to myself as the “senior” staff member here at Syncta. (I turned 55 this year!) I look forward to getting to know our customers and helping them make the most of our awesome product.

I am a central Oregon native but have lived in the ...

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Our Outage May 24th, 2018

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I talk a lot about making sure our app is always available for you – such as when I mention our Application Uptime. It’s been a while since we’ve had an outage (that’s a good thing!) In January 2017 I mention another short outage we experienced.

Unfortunately we had another brief outage a week and a half ago.

Like the previous outage, I wanted to share the details. We’re all about being transparent with our customers about mistakes we make ...

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