Author: Jeremiah

Six Things to Look for in your Backflow Testing Software

You have a number of options to consider when looking at a backflow testing software for your testing company in 2017. There are plenty of flashy features and tools available but at the end of the day what do you really need from a software solution to make your business better and (hopefully) get some […]

Mobile & Cloud Technology: Doing More with Less ABPA 2017

This past Tuesday, I presented at the National ABPA Conference down in San Antonio. My focus was on how backflow testing businesses and water utilities can do more, with less, by using cloud technology. There was a great turn out for the show, but in case you weren’t able to make it, here’s the PowerPoint […]

Backend Processing – why do we do it? To save you time.

We’ve talked about backend processing a few times. It was the cause of our largest outage a few weeks ago as well as something we’ve mentioned a few times in the past around speeding up our application. Backend processing lets us reduce how long you wait while working on things. Let’s look into the details […]

Work for a Water Purveyor? Let’s chat – we can save you WEEKS of staff time.

In our time at Backflow & Cross Connection Trade shows and reaching out to testing companies, we’ve had the pleasure of talking with a lot of water purveyors. One of the few questions I try to ask all of them is, ‘What’s your biggest problem?’ I get a lot of different answers but it’s just […]

Current updates: Location coordinates, and font size

It’s 2017, and we’re not slowing down with feature updates! Making changes is how we keep up with tech – or, more importantly, ahead of the curve. It’s how we create a better product. What has Syncta updated to help you out over the past week or so? A couple things! Having a native app […]

How example data can help with on-boarding

Setting up a new system to work with can be difficult! At Syncta, we’re happy to do walk-throughs and web-shares to help our customers adjust smoothly. In addition, we also have youtube videos and blog articles to help guide you through the ins-and-out of how the program works. Sometimes though, you might just need a […]

Don’t be the next Corpus Christi – use tech for your municipalities backflow programs

A year ago, the news of Flint’s lead-tainted water went nationwide. This month the backflow incident in Corpus Christi has done the same. There’s nothing people take for granted more than clean water – until they don’t have it anymore. Backflow prevention programs are considered by most municipalities to be a cost center – management […]

Easier Routing with Navigational Icons

If you’re like many of our customers, you probably don’t have one device per customer per address. Many of our customers test for property management companies, large corporations, and apartment complexes that span over multiple areas. Testing backflow prevention devices for clients that own different properties doesn’t mean you’ll test each of those places on […]

Capturing a Customer’s Signature and Adding attachments

We do a lot of behind-the-scenes work that our customers might never notice affect them – ranging from cleaning up code to making pages run faster. Today, for instance, we’re talking about upgrading to the most recent version of Rails (the framework our application runs on) to make sure that we’re up-to-date. As a customer […]

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