It’s tax season! Are you as excited as I am!? Probably… because I’m not that excited. If you were excited about finances and statistics, you’d likely be an accountant or statistician instead of a backflow tester. However, stats and numbers don’t have to be the enemy. There’s a lot to be gained from understanding your […]
Building a Team that Includes Processes
Going from a small team to a large team has its benefits. We have more people to accomplish all that we’ve wanted to do. The downfall? We were so busy building features that we didn’t take the time to build out systems and processes as we scaled. With a team of just a few, there […]
You have to celebrate your wins
There’s always another problem; something is broken, a customer is upset, one of your staff made a mistake. You fight all the fires, fix as many problems as you can and the next day it’s a new pile of them. It’s easy to get caught up in that – it’s job security. It’s life. there […]
Our Outage May 24th, 2018
I talk a lot about making sure our app is always available for you – such as when I mention our Application Uptime. It’s been a while since we’ve had an outage (that’s a good thing!) In January 2017 I mention another short outage we experienced. Unfortunately we had another brief outage a week and […]
Becoming a Backflow Tester: Step One
So…. you want to be a backflow tester? A few weeks ago, Sasha went through some of the things to consider if you were considering becoming a backflow tester. If you’ve decided it’s a good path for you, what are your next steps? Local Chapters Your local American Backflow Prevention Association (ABPA) and American Water […]
DCDA-II & RPDA-II – Type 2 backflow devices; how do you record test results?
DCDA & RPDA Type 2 devices are the first major change in backflow devices in a lot of years. The USC approved RPDA-II and DCDA-II to be installed back in 2004. However, we still aren’t seeing that many of them in the field yet. But we’re starting to, and without a doubt they’ve raised one […]
Syncta’s API is now publicly available
[vc_row][vc_column][vc_column_text] A few weeks ago I talked about wanting to make the backflow industry a more connected industry. (Hey, it’s called cross connection after all.) Today we’re opening access to our API. Get started with it right now https://api.syncta.com/docs. What the heck is an API & why do I care? API stands for Application Programming […]
Can your customers get a hold of you quickly?
Last week I talked about making sure your website is fast – for a number of reasons. This week let’s look at another quick improvement you can make to your online presence that only takes a few minutes to set up. Can your Customers get a hold of you quickly? Google recently released a new […]
Make your backflow website stand out
It’s Tech Thursday! How many times have I talked about having a good backflow website? More than a couple times. I’ve discussed utilizing marketing correctly, things to avoid when building a website, and how Syncta can provide you a website via our portal. Today I wanted to point you towards a tool you should consider […]
Making backflow a more connected industry
We live in a connected world. I’ve talked about this more times than I can count. A system can’t stand on its own – it needs to interact with other systems, and communicate with both other internal systems to your business and systems that are outside of your business. The backflow industry is lagging behind […]